FAQs

Find answers to your most common questions, ensuring you have all the information you need for a seamless experience with our brand.

🌱 Do NALANYA HERBS products use natural ingredients?

Yes, we use over 95% natural-origin ingredients and avoid synthetic active chemicals, making our products safe for skin and environmentally friendly.

🔬 What is Tri-HERBOSOME?

Tri-HERBOSOME™ is a 100–150 nm bioactive nanocarrier that delivers herbal actives deep into the skin, supporting cellular repair, rejuvenation, and anti-aging for all three layers of skin

💧 What skin types are your products suitable for?

Our formulas are suitable for all skin types, including sensitive and reactive skin.

☀️ What makes your sunscreen different?

Our Tri-HERBOSOME Sunscreen offers comprehensive protection against UVA, UVB, heat, and blue light, while actively rejuvenating skin cells. It’s a one-of-a-kind anti-aging solution that not only defends against oxidative stress, but also stimulates collagen production by up to 77%.

🧪 Where are your products researched and developed?

Our products are co-developed in collaboration with the National Nanotechnology Center (NANOTEC), NSTDA, and the Faculty of Pharmacy, Mahidol University. We work with leading experts in herbal science and anti-aging research to ensure global-quality formulations.

🧴 What products does NALANYA HERBS currently offer?

We currently offer 3 core products under our philosophy of Facial Anti-Aging | Skin Longevity | Wellness Skincare:

  1. 💧 Tri-HERBOSOME Concentrate Serum
    A deep-repairing serum powered by Tri-HERBOSOME bio-nanotechnology with 5 benefits :
    Antioxidant / Anti-aging / Anti-wrinkle / Moisturizing / Brightening

  2. ☀️ Tri-HERBOSOME Sunscreen
    An anti-aging sunscreen offering UVA/UVB, heat, and blue light protection while rejuvenating the skin.
  3. 🧴 Tri-HERBOSOME Advanced Revitalizing Cream
    A moisturizer rich in natural ceramides that hydrates, repairs the skin barrier, and visibly reduces fine lines and wrinkles.
    Antioxidant / Firming / Elasticity / Moisturizing / Strengthening Skin Barrier / Under Eye Care
🧴 Are your products dermatologically tested?

Yes, our products are dermatologically tested and completely cruelty-free.

💄 Can I use your products with makeup?

Yes, our lightweight formulas are non-comedogenic and blend seamlessly under makeup, primer, or foundation.

🚚 How long does shipping take?

We ship orders within 1–2 business days, and delivery usually takes 2–5 business days depending on your location.

🔍 How can I track my order?

You will receive a tracking number via Line OA, allowing you to track your shipment in real time.

🎁 Can I request a product sample?

Yes, trial samples are available upon request. Please contact us directly for details.

📞 How can I contact NALANYA HERBS?

You can reach us via:

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🛒 Where can I buy your products?

You can order from: